Seacove Child Safety Standards
Last updated: 17 August 2026.
Seacove is a dating app for cruise ship crew, distributed on Google Play and the App Store under the app name Seacove (package com.seacove.app). This document is Seacove’s published standard against child sexual abuse and exploitation, referred to below as CSAE. It covers what is prohibited, how to report it, what we do when we find it, and who to contact about it.
It is written to satisfy Google Play’s Child Safety Standards policy, which requires apps in the Social and Dating categories to publish standards against CSAE at a public URL, to provide an in-app reporting mechanism, to act on child sexual abuse material (CSAM) once we have actual knowledge of it, and to name a point of contact. It also states our obligations under EU and Italian law, which apply to us regardless of any store policy.
1. Seacove is an adults-only service
Seacove is for people aged 18 and over. It is not designed for, marketed to, or available to anyone under 18. No part of the product, its store listing, its artwork or its advertising is directed at children.
Three things enforce that:
Date of birth at sign-up. Every account states a date of birth during onboarding. An entry under 18 cannot complete sign-up, and the date of birth cannot later be edited by the user to work around it.
Mandatory identity verification. Every account must pass a 3D liveness check and a face comparison against its profile photos within 48 hours of first login. Until it passes, the account cannot like, match or message anyone, and after 48 hours the app locks entirely. This is a real barrier to a minor holding a usable account, not a checkbox.
Automated photo moderation. Every uploaded photo is checked by an automated moderation service before it can become publicly visible. Photos flagged for sexual content, nudity, violence or offensive content are rejected and never reach a public bucket.
If we find reasonable grounds to believe an account belongs to someone under 18, the account is suspended immediately and, once confirmed, permanently removed along with its content. This is stated in section 2 of the Terms of Service and applies at any time, not only at sign-up.
2. What is prohibited
The following are prohibited on Seacove without exception, and are grounds for immediate and permanent removal without warning:
- Child sexual abuse material (CSAM) in any form, including generated, edited, drawn or computer-generated depictions.
- Any sexual or suggestive content involving, or appearing to involve, a person under 18.
- Sexualising a minor in text, image, voice or video, including in private messages.
- Grooming, solicitation, or any attempt to make sexual contact with a minor, or to arrange it.
- Sextortion, or threatening to publish sexual content involving a minor.
- Trafficking, or the advertising, offering or arranging of a minor for sexual purposes.
- Sharing, requesting, or linking to CSAM, or directing anyone to where it can be found.
- Any account held or used by a person under 18, whether or not any sexual content is involved.
The same rules appear in Seacove’s Community Guidelines and in sections 5 and 7 of the Terms of Service. Nothing in those documents narrows what is written here.
3. How to report child sexual abuse or exploitation
Inside the app. Every profile, every match and every chat carries a Report control. The reason list includes “Underage concern”, alongside fake profile, harassment and inappropriate photo. A report can be filed with or without blocking the other person at the same time. The Safety Centre, reachable from the profile tab, explains the process and links to the same controls.
By email. Write to support@seacoveapp.com. Put “child safety” in the subject line. This mailbox is monitored and reports of this kind are treated as the highest priority category we have.
You do not need an account to report. If you are not a Seacove user and you have seen something on Seacove that concerns a child, email the address above.
If a child is in immediate danger, contact your local emergency services first. In the EU, call 112. Reporting to us is not a substitute for reporting to the police.
You can also report directly to a national hotline. In the EU, the INHOPE network (inhope.org) lists a hotline for each member country. In Italy, the Polizia Postale operates commissariatodips.it. In the United States, the National Center for Missing and Exploited Children operates the CyberTipline at report.cybertip.org.
4. What we do when we learn of CSAE
Reports naming a child safety concern are queued ahead of all other report categories and reviewed as a priority.
On actual knowledge of CSAM or CSAE on Seacove, we:
- Remove the content immediately, before any further review of the account.
- Suspend the account, then terminate it permanently. There is no warning step and no appeal into a second chance for this category.
- Preserve the evidence. The content, the account record and the associated logs are preserved for the period required by law and by the authority receiving the report, and are not erased on user request while a child safety matter is open. Section 11 of the Privacy Policy is the retention rule this sits under: a report and its outcome are kept for as long as they may be needed to investigate, to defend a moderation decision, or to answer a legal claim.
- Report it to the competent authorities. For Seacove, established in the EU, that is the Italian Polizia Postale as the national law enforcement channel, escalating through Europol where the matter crosses borders. Where a report has a United States nexus, we also report to the National Center for Missing and Exploited Children through the CyberTipline.
- Act on linked accounts. Any other account we can connect to the same person is reviewed and removed on the same basis.
We do not negotiate with, warn, or tip off an account under review for a child safety matter.
5. Legal compliance
Seacove is operated from the EU and its data is held in the EU (Frankfurt). We comply with:
- Regulation (EU) 2022/2065, the Digital Services Act, including Article 16 notice and action, Article 18 notification of suspicions of criminal offences involving a threat to the life or safety of a person, and Article 28 on the protection of minors.
- Italian law, including Law 269/1998 and Law 38/2006 on the sexual exploitation of children, and the reporting route through the Polizia Postale.
- Regulation (EU) 2016/679, the GDPR, in how the evidence above is preserved, transferred and eventually erased.
- The reporting expectations of the platforms we distribute on, being Google Play’s Child Safety Standards policy and Apple’s App Review Guideline 1.2 on user-generated content.
Where a legal obligation and a store policy differ, we follow whichever is stricter.
6. Point of contact
Google Play, Apple, a national authority, a hotline or a researcher can reach Seacove’s designated child safety contact at:
support@seacoveapp.com, subject line “child safety”.
This address reaches the person responsible for Seacove’s CSAM prevention practices and for compliance with this document. It is monitored, and mail on this subject is answered within 5 business days, faster where the report describes an active risk to a child.
7. Changes to these standards
This document is versioned and dated at the top. When it changes materially, the version number changes and the date is updated. The URL does not change, so the link declared in the Google Play Console and in the App Store listing stays valid.